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FAQ
FAQ

Cord Blood FAQ

Collecting Cord Blood Stem Cells

Cord blood is collected from the umbilical cord immediately after the birth (normal delivery or caesarean section) of the baby and after the cord has been cut. Previously, this blood is routinely discarded and collecting it does not alter normal birthing procedures.

At present, we have a network of over 400 doctors collecting cord blood for our clients. This network covers more than 150 hospitals and birthing centres throughout Malaysia and across Asian countries. We provide training to doctors who is collecting cord blood for the very first time to ensure proper collection procedures are adhered to. In addition, we also provide continuing education/resources to the medical fraternity on stem cells-related topics.

No. The cord blood is collected after your baby is born and taken away for care. The collection is painless, easy and safe for mother and baby. The cord blood collection process only takes about 5 minutes and do not alter your birthing process in any way. Should any complication arise during delivery, priority is given towards the care of the mother & baby, prior to collecting the cord blood itself.

No. You will receive a collection kit for your baby’s cord blood stem cells when you enrol with StemLife. The collection kit contains all the items needed to collect our baby’s cord blood. However, you must remember to bring the kit with you to the hospital for delivery.

The average amount of collection is about 500-800 million cells. However, this tend to vary depending on various factors such as volume collected, gestation period, size and length of the cord etc.

The number of cells needed in a transplant varies but at least 20 million nucleated cells per kg of body weight of recipient is desirable. Therefore, a unit containing 500 million nucleated cells is the minimum required for treating a 25kg child. However, it is important to note that this is only a guideline. The number of stem cells required for therapy will depend on the treatment regimen and your attending doctor. In general, successful outcome for stem cells transplant also depends on other factors like cell viability, HLA matching and severity of the patient’s condition.

Shipping and Handling of Cord Blood

Our 24 hours logistics team will arrange for shipping of the cord blood unit to the laboratory within 24 hours after the birth of your baby. Please call our hotline for pickup.

The cord blood is shipped to the laboratory in a custom-made cooler bag and the temperature is monitored stringently.

The stem cells viability decreases over time. Transporting in an optimal condition can prolong the viability. StemLife follows international guidelines by cryopreserving the stem cells within 48 hours of collection.

Yes, the cells should be kept at room temperature in a normal air-conditioned environment. Do not refrigerate the kit or expose it to extreme heat.

We have served clients in many countries around the world. If you are delivering outside of Malaysia, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call our hotline at +603 2166 3636 for more information.

Storage of Cord Blood

Theoretically, there is no expiration date for cryopreserved cord blood stored and maintained at -196oC. Based on an article from Blood Journal (5 May 2011), cryopreserved cells of up to 23.5 years old reveal highly efficient recovery rates of between 80-100%. In addition, the New York State Department of Health also indicates that there is no evidence at present to show cryopreserved cells will lose either their viability or biological activity after substantial period of time.

Yes. Saving all of your children’s cord blood gives your family more options. Each child’s cells is genetically unique to his/her own self. Although your child may use his/her own stem cells for a number of diseases, this is not generally the case for inherited diseases. In these instances, priority would be given to the use of a matched sibling’s stem cells. For experimental medicine therapies using cord blood, the clinical trials usually require the child’s own stem cells. Stem cells for identical twins are also banked separately as it is extremely difficult to determine if the twins are indeed identical without running a DNA test.

Enrolment & Packages

Enrollment is quick and easy. You may submit your details here and our consultant will contact you. Alternatively, just give us a call at +603 2166 3636 or +6012 205 0167.

At StemLife, we go the extra mile to provide clients with the most comprehensive protection possible for their children. Every step of the way – from cord blood & cord stem cells collection to testing, processing and storage, we handle with care to ensure the quality of stem cells stored.

To make it easy and affordable for you, we offer a wide array of payment plans and options to suit different needs and preferences.

  CordMax+ CelMax PLUS
WHAT YOU WILL GET? Cord Lining (MSC, EpSC)
Wharton’s Jelly (MSC)
Cord Blood (HSC)
Wharton’s Jelly (MSC)
Cord Blood (HSC)
INITIAL PAYMENT Please enquire Please enquire
ANNUAL PAYMENT
(Child’s Age 1 to 20)
RM704* RM280*

Package plan includes:

  • Account establishment & enrolment
  • Laboratory processing
  • Maternal blood testing
  • Personalised cord blood & cord tissue collection kits
  • Cord blood viability testing
  • Cord blood contamination testing
  • MSC & EpSC identification & verification testing (only available for CordPlus)
  • Enhanced StemShield Plus, Enhanced StemAssured, Enhanced Stem21 and StemCourier programmes
  • Storage for 21 years

A large proportion of babies arrive before their expected due date. It is best to decide early. We strongly recommend making the decision during your second trimester as saving your baby’s precious cord blood is a once-in-a-lifetime opportunity. It is never too late if you have yet to enroll. So please call us before your doctor cuts the cord! Do bear in mind that some hospitals do not entertain late decisions.

Like any service, a minimal procedure fee may be charged to ensure that your baby’s cord blood is collected. Kindly ask your doctor.