| Who will ship my baby’s cord blood to the laboratory? |
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Within Malaysia, a StemLife logistics representative will arrange transport for your cord blood unit to be transported/shipped to the StemLife Laboratory within 24 hours after collection of the cord blood. A StemLife personnel will collect the cord blood collection kit from your hospital and |
| ship the cord blood in a cool shipper (specially made for transportation of cord blood) to the StemLife’s Laboratory. |
The StemLife Logistics team is fully operational 24 hours a day to ship your sample anytime of the day, every day of the year.
Are there any extra charges if I deliver my baby on weekend?
An extra of RM300 for personal flight handling will be charged only for shipping of cord blood on weekends and public holidays in East Malaysia.
How long will my baby’s stem cell remain viable in the kit after collection?
Cord blood stem cells are optimal if they are received within 24 hours after delivery. However, under special shipment conditions, stem cells are viable up to 48 hours. StemLife ensures that your baby’s stem cells are delivered timely to our lab.
Do my baby’s stem cells have to be kept at room temperature before shipping?
Yes, the cells should be kept at room temperature. Not surprisingly, stem cells are from the blood and it is preferable to keep them at body temperature. Never refrigerate the kit, expose it to freezing temperatures or extreme heat.
What if I do not live in Malaysia?
We proudly serve clients in nearly all countries around the world. If you are delivering outside Malaysia, please call us at +603-2163 8800 or +6012-205 0165 (24 hours) to arrange personalized handling of your baby’s stem cells by our international logistics team.
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